If the Technology Support Center cannot resolve your issue, it will take up to three more business days to receive a response to your support request for this service.Note: Only Engineering faculty, staff and students are able to access that page. The Technology Support Center aims to address all support requests within one business day. You can also submit your question in the Rowan Support Portal. If you have any questions, please contact the Technology Support Center at 85. How Do I Get Help With It After I Have It? If you have access to the Rowan VPN, connect to the Rowan VPN and then follow our instructions for connecting your home directory or the openarea from off-campus. ExpanDrive is a pre-configured application that automatically mounts your network drives. The recommended way to access your home directory or openarea from off-campus is by using ExpanDrive. How Can I Access It? On-Campus Access See our article on connecting to the home directory and openarea from on campus for instructions. Requests take up to three business days to complete. To request access to a specific network folder, submit a request in the Rowan Support Portal. This service is available to f aculty, staff and students.įaculty, staff and students automatically receive access to a home directory. This service provides access to personal and shared files and folders hosted on University servers.įaculty, staff and students can save their files in a secured, backed-up, central location and collaborate on documentation. Connect to network files from off-campus using VPN.Connect to network files from off-campus using ExpanDrive.Connect to network files from on-campus.Rowan University School of Veterinary MedicineĪccess: Varies by location and device see details below.Cooper Medical School of Rowan University.

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